Shipping policy

📦 Shipping Policy — Habibi Sweets & Treats

Order Processing Times

All orders are processed within 1–2 business days. Orders placed on weekends or holidays will begin processing on the next business day.

During high‑volume periods (Ramadan, Eid, holidays, or special promotions), processing times may extend to 2–4 business days, but we always work to ship orders as quickly as possible.


Shipping Rates

Shipping rates are automatically calculated at checkout based on:

  • Order weight

  • Delivery address

  • Carrier rates

You will see the final shipping cost before completing your purchase.


Free Shipping

We offer Free Standard Shipping on all orders over $50 (before tax) within the United States.

Orders under $50 will display calculated shipping rates at checkout.


Delivery Estimates

Standard delivery typically takes:

  • 3–7 business days for most U.S. addresses

  • 5–10 business days for rural or extended‑service areas

Delivery times are estimates provided by the carrier and may vary due to weather, holidays, or carrier delays.


Taxes

Applicable sales tax is automatically calculated at checkout based on your shipping address. Taxes are required by law and vary by state and locality.


Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Tracking updates may take up to 24 hours to appear.


Shipping Gift Boxes

All gift boxes — including but not limited to, Small, Medium, Large, Chocolate Lovers, Cluster, Ramadan/Eid, and XL Boxes — ship as flat‑rate bundles. Customers pay one fixed price for the box, regardless of the items selected inside.

Shipping fees (if applicable) are calculated after the gift box price is applied.


Incorrect Address or Delivery Issues

Please double‑check your shipping address at checkout. Habibi Sweets & Treats is not responsible for:

  • Delays caused by incorrect or incomplete addresses

  • Lost packages marked as “Delivered” by the carrier

  • Carrier delays outside our control

If you need help resolving a delivery issue, contact us and we’ll assist however we can.


Hot Weather Shipping

During warmer months, chocolate and heat‑sensitive items may soften or melt during transit. We recommend choosing faster shipping options during high‑heat periods. At the same time, we will do our best to package your orders with the proper material to ensure temporary weather protection.


Questions?

If you have any questions about shipping, delivery, or your order status, contact us anytime at: wearehabibisweetstreats@outlook.com